WhatsApp Chat
Message us for any general enquiries via WhatsApp. We're here to help from 7.30am - 11.30pm, 7 days a week, (including Public and Bank Holidays).
Need to report a loss of electricity supply or encounter a hazardous situation outside of these hours? Please contact our 24/7 Customer Helpline at 03457 643 643.
Customer Helpline
Contact us on 03457 643 643
Our Customer Helpline is open 24 hours a day, 7 days per week to report a loss of electricity supply or hazard.
For general enquiries our customer service team is available on the same number between 8.30am - 5.00pm Monday to Friday (excluding Public & Bank Holidays).
Live Chat
Chat with us for any general enquiries. Our Customer Service Agents are available to chat between 7.30am – 11.30pm Monday to Sunday (including Public and Bank Holidays).
To report a loss of electricity supply or a hazardous situation outside of these hours, please contact our Customer Helpline on 03457 643 643 which is open 24 hours per day, 7 days per week.
Social Media
Contact us on our social channels below.
Our social media team are available Monday to Sunday from 07.30-23.30 including bank holidays.