Request an Outage or Network Map
Plan ahead. If you are unsure about how close your work will come to overhead power lines, underground cables or other electricity equipment, you should contact us via WhatsApp, Facebook Live Chat or our Customer Helpline. Click here to view our contact options.
We may need to make the surrounding area safe (for example by providing an outage) and this will be free of charge.
Please ensure you give us adequate notice and that your work can be carried out between 9.00 and 16.30.
Get A Network Map Online
If you require a network map please follow the link below:
Get Network Map
All network maps are only valid for 3 months. We will aim to respond with a network map and all associated documents within 24 hours. Any information provided on the form will be retained for 7 years.
Note - Make sure to read all the associated work documents attached to the email and take note of any High Voltage Equipment in the area.
Please only contact the mark ups email address markups@nienetworks.co.uk if:
- You do not receive a reply within 24 hours.
- The link/site does not work.
- You require a mark up map larger than 1;1250.
- You have any further queries related to the mark up map itself.
Any other queries outside of the above please contact the customer help line on 03457643643.
If you require any underground as built records for high voltages of 33KV, 110KV and 275KV then please contact Cable Records at cable.records@nienetworks.co.uk.
By Post
You can also request a network map by post:
Northern Ireland Electricity Networks
Distribution Service Centre
Request for Markup
Carn Industrial Estate
Craigavon
BT63 5QJ
If requesting a map by post please include the following information:
- Your name, address and postcode
- Your contact telephone number
- A location map which clearly indicates the area.
Please contact us well in advance of starting any work to allow time for your application to be processed and posted to you.