Skip to main content

Power restoration efforts continue as Storm Jocelyn hits Northern Ireland

Article image

24 Jan 2024

NIE Networks engineering teams have continued working throughout the night and this morning approximately 1,400 customers remain without electricity across parts of Northern Ireland as it faces the second storm within days.

Power has already been restored to over 52,000 customers since Sunday evening, following Storm Isha.
Storm Jocelyn brought strong winds with gusts of up to 70 mph overnight and NIE Networks is working hard to restore power to all remaining customers where it is safe to do so.
We once again want to remind the public to maintain safety around any damaged electricity equipment and never approach a broken pole or overhead power line.

Customers can call our Customer helpline on 03457 643 643 or visit for further updates on their individual faults.
A number of Community Assistance Centres will again open across Northern Ireland today from 4-8pm for those affected by power cuts; Blair Mayne Leisure Centre, Brownlow Centre, Cookstown Leisure Centre, Joey Dunlop Leisure Centre (Ballymoney), Lakeland Forum (Enniskillen), Omagh Leisure Complex and Lisburn Leisureplex.   NIE Networks staff will be on hand to answer any queries and customers will be able to get a warm drink and charge any devices.  Full details and addresses can be found on the NIE Networks website and social media channels.

NIE Networks is also reminding customers of precautionary measures to take in the event of a power cut:
• Never approach broken overhead power lines or damaged poles and keep children and animals away. Report any damage to NIE Networks immediately on 03457 643 643.
• If you are using a generator, be careful where you site it in case of carbon monoxide poisoning.
• Turn off electric cookers, ovens, irons, etc. if electricity supply is lost.
• Leave a light switched on so you know when power has been restored.
• Take extra care if using candles.
• Test smoke alarms with fresh batteries.
• Ensure adequate ventilation if using gas heaters.
• Customers who have lost supply should first find out if their neighbours are also without power and check household fuses and trip switches before contacting NIE Networks.