Power Cut Advice

Unexpected bad weather can lead to power cuts.

It’s important to be prepared. Here are a few tips.

• Keep a torch and batteries in the house.
• Know where your fuse box is so you can check it easily.
• Ensure you will be able to open electric gates.
• If you have an Electric Vehicle don’t let the battery go too low.
• Join our medical care register if you rely on electricity for medical equipment.

If a power cut does happen:

• Never touch damaged electricity equipment.
• Check in on vulnerable family and friends.
• Keep the freezer door closed to help preserve your food.
• Report a power cut via nienetworks.co.uk, WhatsApp, Facebook or call our helpline on 03457 643 643.

Other advice

• Turn off electric cookers, heaters and sensitive electrical equipment such as TVs and computers.
• Leave on a light so that you know when the power is back on.
• Check on elderly, vulnerable neighbours or relatives. Find out about our Critical Care information service 
• If you are using a generator be careful where you site it in case of carbon monoxide poisoning. Make sure there is plenty of air flow around the generator to supply oxygen and remove the fumes.