Alteration

The safety of the general public, employees and environment is our priority. Construction or demolition work carried out near the electricity network can put you at risk from injury and cause inconvenience to customers in surrounding areas.

You should exercise extreme caution when working in the vicinity of underground cables and overhead power lines by following the practical guidelines:

1. Contact NIE Networks at the planning stage, by applying online or by downloading an application form and sending it in by post.
2. Do not attempt to connect/disconnect electricity services yourself.
3. Always treat electricity services as live unless it is confirmed dead by NIE Networks.
4. If you have any queries you can contact us or call our customer helpline on 03457 643643.

Site safety should be in accordance with HSE Guidance Note GS6 (Avoidance of Danger from Overhead Lines) and HSE Booklet HSG47 (Avoiding Danger from Underground Services) [links open in a new window].

It is important that you show us where your site is located so we can plan and quote the appropriate connection to the existing electricity network.

Please provide a scaled map at 1:2500, and mark your site in red.

Compatible file types:

- Adobe Acrobat (.pdf format)
- AutoCAD (.dwg format, 2010 or later)
- Image files (.bmp, .gif, .jpg, .jpeg, .png, .tif, .tiff)

The maximum file size is 50 MB.

Please provide a plan at an appropriate scale (our preference is 1:500).  Please show the outline of your house on the site and your meter position.

Compatible file types:
- AutoCAD (.dwg format, version 2010 or later) 
- Adobe Acrobat (.pdf format)

The maximum file size is 50 MB.

Please provide a plan at an appropriate scale (our preference is 1:500).  Please show the outline of your house on the site and your meter position.

Compatible file types:
- AutoCAD (.dwg format, version 2010 or later)
- Adobe Acrobat (.pdf format)

The maximum file size is 50 MB.

To complete your application you will need to provide information for the following sections:

1. Correspondence details
2. Site details including site contact details (please specify, if this is different)
3. Payment details (contact details of the person paying for the disconnection)

You may need to employ a qualified representative (such as an electrical consultant or electrician) to complete the load details section of your application with the technical requirements of your connection.

If you apply online you can share a link to this section in order for your representative to complete it on your behalf.

You can also print this section and ask your representative to complete this information manually and add it into your saved application.

In order to process a disconnection, please provide either your:

1. MPRN (this is an 11 digit number that begins with 8 and can be found on your electricity bill) or;
2. Meter serial number (this can be found on the front panel of the meter, e.g. YH0124).

1. Dig a trench

   You will have the option to dig a trench from your meter position to the boundary of your property. If applicable you may dig on third party land to facilitate your connection subject to obtaining appropriate legal consents. Please specify your choice in the additional information section.

2. Date work complete

   If possible, indicate when you would like your connection work complete.  When considering your date of completion, please refer to the connections process timeline as your connections work may take up to 3 months to complete.

We have developed guide prices and timescales to assist you with your connections application.

Note: These prices are for guidance only. Depending on the complexity of your requirements, the cost of your connection may increase. Your full quotation will be based on the costs outlined in the Schedules listed in our Statement of Charges.

You will need to arrange for a qualified representative (such as an electrical consultant or electrician) to remove your electrical equipment (e.g. consumer unit, main and trip switches), install a new back board and/or re-attach your equipment.

NIE Networks will remove the meter equipment (e.g. electricity meter)  from the old meter board and re-attach it to the new board.

For more information on meter replacement enquirers, read our meter services FAQs or request a call back 

The meter box is the property and responsibility of the home owner, however, if the meter box needs to be replaced, NIE Networks will assist by turning off the power whilst your electrical contractor replaces the meter box.

For more information on meter replacement enquirers, read our meter services FAQs or request a call back 

If the electricity cable to your property is frayed, old or loose on a bracket, then we will replace this free of charge. Unfortunately, if you would like it replaced for aesthetic reasons this would be chargeable.

For more information on meter replacement enquirers, read our meter services FAQs or request a call back 

Usually you need this service if you are completing renovation work to your property and need the overhead wires or your meter moved.

For more information on meter replacement enquirers, read our meter services FAQs or request a call back 

Usually you need this service if you are completing renovation work and need the underground service cable or your meter moved.

For more information on meter replacement enquirers, read our meter services FAQs or request a call back